Your Security is Our Foundation
At Solevato, we are deeply committed to protecting your data. Our security program is built on a foundation of trust and transparency to ensure your customer conversations are always safe and confidential.
A Multi-Layered Approach to Security
We secure our platform at every layer, from our infrastructure and network to our application and internal processes.
Data Encryption In-Transit and At-Rest
All data transmitted between you and Solevato is protected with strong TLS 1.2+ encryption. On our servers, your data and backups are secured using industry-standard AES-256 encryption.
Resilient Cloud Infrastructure
Our platform is hosted on Amazon Web Services (AWS), a provider that is SOC 2, ISO 27001, and PCI DSS Level 1 compliant. This provides a secure, scalable, and highly available foundation.
Proactive Threat Mitigation
We follow secure development best practices, conduct regular code reviews, and utilize automated scanning for dependencies. We also engage independent security firms to perform penetration tests annually.
Strict Access Control
Access to customer data by Solevato employees is strictly limited to a need-to-know basis. We enforce the principle of least privilege and use multi-factor authentication for all internal systems.
Compliance and Data Privacy
We are committed to helping you meet your privacy and compliance obligations. Solevato is fully compliant with the General Data Protection Regulation (GDPR) and provides the tools you need to manage data subject rights, such as requests for access or deletion.
Responsible Disclosure
The security of our platform is a top priority. If you are a security researcher and have discovered a potential vulnerability in our system, we appreciate your help in disclosing it to us responsibly.
Please email us at [email protected] with a detailed report. We are committed to working with you to understand and resolve the issue promptly. We do not currently offer a public bug bounty program but may reward exceptional findings on a case-by-case basis.