In today’s fast-paced digital world, your customers reach out through different platforms, WhatsApp, Instagram, Facebook, your website chat, or even SMS. Managing all those conversations separately can be a real challenge. That’s where Solevato, customer support platform, comes in.
With Solevato’s Omnichannel Support, you can connect all your customer communication channels into one unified inbox, making it easier to manage, respond, and build meaningful connections with your audience.
Platforms Solevato Integrates With for Enhanced Customer Support
We know every business uses different platforms to communicate, which is why Solevato integrates with a wide range of tools and social channels.
Here’s a quick look at where you can connect your customer support with Solevato
Shopify
Connect your Shopify store directly to Solevato and manage customer inquiries, order questions, and post-purchase support, all without switching tabs.
Engage with customers through the world’s most popular messaging app. Answer questions, and provide real-time assistance, all from one place.
Respond to DMs right from your Solevato dashboard. Keep track of every message and never miss a potential customer again.
Facebook Messenger
Handle all your Facebook messages, comments, and inquiries alongside your other communication channels for a smooth and consistent experience.
Telegram
For brands and communities that connect through Telegram, Solevato allows you to manage chats seamlessly from your main inbox.
Twilio
Connect your Twilio account to send and receive messages through SMS or other supported channels, expanding your reach to customers who prefer traditional messaging.
Google Dialogflow
Enhance your customer support with AI-powered automation. By integrating Google Dialogflow, you can build smart chatbots that reply instantly, handle FAQs, and hand over conversations with agents when needed.
We’re constantly adding new integrations to help you connect with your customers wherever they are. From LINE to custom APIs, Solevato gives you the flexibility to create an omnichannel support system that truly fits your business.
Why Omnichannel Support Matters for Enhanced Customer Support
Customers today expect fast, personalized, and consistent support, no matter where they contact you.
With Solevato’s omnichannel platform, you can:
- Manage all messages in one dashboard
- Track conversation history across platforms
- Automate responses and workflows
- Provide 24/7 support through chatbots
- Improve response time and customer satisfaction
Conclusion
Omnichannel support isn’t just a trend; it’s the future of customer communication. With Solevato, you can easily bring all your favorite tools and channels together, so your team can focus on what really matters, building stronger relationships with customers.
Start connecting your channels today with Solevato and never miss a message again.
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