Leveraging Data Analytics for Enhanced Customer Support
How Analytics Change Customer Support Services: The Path Towards Best Practices in […]
5 KPIs Every Customer Support Agent Should Track
Customer support isn’t just answering questions; it’s about creating experiences that build […]
Empowering Remote Teams with Solevato: The All-in-One Customer Support Platform
The work world has shifted and this change caused startups to face […]
Enhancing Startup Customer Support with Solevato
Providing exceptional customer support has always been important for all businesses in […]
Customer Support Tool for Banks & Fintech: Enhancing Customer Experience in Financial Services
In the fast-paced world of banking and fintech, customer expectations are higher […]
Customer Support Platform for E-Commerce: Why It’s Essential for Online Stores
Running an e-commerce business is exciting, but it also comes with challenges. […]
Manage Contacts in Solevato Customer Support Platform
Introduction Managing your contact list in Solevato customer support platform helps keep […]
Create Automations with Solevato Customer Support Platform: Use Cases
Introduction The Automations module in Solevato customer support platform helps teams work […]
How to setup your help center in Solevato, customer support platform
Step 1 – Create a New Help Center Portal A) Create Portal: […]
Manage Your team with Solevato Customer Support Platform
Registering to a customer support platform is an important step to enhance […]
The Impact of Fast Customer Support: Speed Drives Sales & Satisfaction
With all the technological advancements in the past few years, Speed is […]
Metrics to measure customer support outcomes with Solevato
After integrating Solevato customer support platform to all your social media platforms, […]
Why Humanize Chatbots for Customer Support?
Chatbots have become a key part of modern customer service. They provide […]